Who are we?

Only the most innovative and responsive team in the industry. You've no doubt heard the expression "you're only as good as the people you surround yourself with." At Design Mark, that couldn't be truer. Building on a proud tradition that extends back to 1971, we now represent an intriguing blend of "tried and true" tenured employees who know the business inside and out, and those newer kids on the block who bring a fresh perspective to the mix. Many of our team have deep roots in this coastal community and have contributed to Design Mark's success for over thirty years. In some cases, we even have different generations of the same family working side by side, sharing a common goal. Talented and diverse, our people are, without a doubt, our greatest and most valuable asset.

From your first call, to the time your shipment hits your loading dock, we promise superior servicing. Our organization goes deeper than just a frontline of reps. We believe listening to your requests is only one of the first steps in developing a successful and secure partnership. All designs submitted receive careful attention right from the start. At Design Mark we take pride in being your one-call solution provider. We understand those quick turns and respond rapidly to provide you quotes to get your project moving forward.

Quality service starts with quality people, people who take pride in what they do. Our highly responsive customer service group pledges to partner with you throughout the entire supply chain relationship, and beyond. Naturally customer-centric, they are absolutely unmatched in the industry. Their responsibility is to ensure that the customer receives exactly what they have asked for, assuring the highest level of customer satisfaction.

With your concept in hand, our design engineers then take over, the nerve center of our operation. Industry visionaries, they bring their vast expertise and enthusiasm to the drawing board to solve your most complex design issues. If anyone can do it, they can. The engineering team addresses hundreds of custom constructions on a regular basis. With years of experience, our engineers can easily help you hurdle any unique challenge you may need to overcome.

Preproduction doesn't have to be an uphill battle. Our technical experts will guide you through whether it's a choice of a polycarbonate or the latest in high performance technology. As advances and new processes emerge, they can assist you in making the wisest production selections for your membrane switch, graphic overlay, and label needs.

Our materials group has rationalized our vendor base and has negotiated freight, inventory and stocking programs in an effort to keep costs down on the best materials for our customers. The materials group specializes in the best materials for the best cost. They guarantee materials and production is in place at the right time.

Not to be outdone, our production workforce is a determined and dedicated crew that has the technical expertise necessary to meet your most demanding specifications. The heart of our organization, they get the job done.

Without quality products, any other value we provide you as a supplier is diminished. When you do business with us, we know that you trust us to meet your expectations, and we take that trust seriously. That's why our goal is to not only meet your expectations but to continuously exceed them. Using the ISO 9001:2000 Quality Management System Standard, as our benchmark, we employ proven quality management principles to enhance customer satisfaction and continually improve our performance and capabilities.

That brings us to our seasoned management team, who together have over a century's worth of experience in the manufacturing field. Passionate and driven, this dynamic team is focused on assuring that Design Mark's core values remain front and center. We additionally are dedicated to meet your ever-increasing product challenges to help you gain a leading edge in your target markets, and ultimately in the global arena.

Design Mark's vision is to continue to be a leading provider of customer designed products through superior customer service and maximum support in technical and graphic design, process control, and continuous quality improvement. Because of our employees' dedication to excellence and integrity, we provide value to our customers and help grow their businesses through our tradition of innovative solutions.

Because no website can fully express the personality and potential synergies of any company, we invite you to visit our facility, meet our exceptional people, and discuss your needs. Please contact Customer Service to schedule a meeting. We promise you a most memorable experience.